Established 1991
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Chicago Multifamily Authority
35 Years Preserving Chicago Vintage Multifamily Real Estate
Founded in 1991, Hunter Properties was built on a single uncompromising thesis: Chicago courtyard buildings and historic walk-ups require specialized master trades, zero-markup maintenance pass-throughs, and hands-on principal leadership, not distant third-party middleman brokerages.
Executive Leadership
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Principal Operating Model
A Principal Operating Model, Not a Dispersed Brokerage
Roman Serra oversees portfolio operations across all North and South Side assets. With over 15 years of dedicated Chicago multifamily experience guiding properties through market cycles, severe sub-zero winters, and complex municipal code evolutions, Roman provides owners with direct access and tactical clarity, backed by Hunter Properties' 35-year founding heritage.
"Most property management companies in Chicago operate as marketing funnels: they sell the account, hand the keys to an unvetted third-party contractor network, and add 20% to every invoice. At Hunter Properties, we own our service vehicles, employ our tradesmen full-time, and guarantee zero contractor markups. When you entrust your building to Hunter, you speak directly with me."
Pre-Staged Mobile Fleet
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Centralized Supply Hub
Dedicated Mobile Fleet & 50+ In-House Master Tradesmen
Hunter operates a dedicated, company-owned fleet of mobile trade vehicles and a centralized supply hub. We maintain complete inventories of commercial steam vents, boiler zone valves, vintage copper fittings, and electrical switchgear, eliminating costly contractor supply runs and ensuring rapid response.
Master Boiler Technicians
Single-pipe and two-pipe steam systems require exact radiator balancing, main-line Hoffman vents, and daily low-water cutoff inspections. Our in-house boiler technicians diagnose pressure fluctuations before city code fines occur.
Licensed In-House Plumbers
Chicago vintage plumbing involves galvanized risers, lead service line considerations, and commercial cast iron waste stacks. Our plumbers resolve emergencies within minutes without third-party retail surcharges.
Rigid Conduit Electricians
Chicago's strict building code mandates metallic conduit over Romex wire. Our certified electrical crews execute full unit panel upgrades, common area LED conversions, and emergency egress lighting compliance.
Historic Wood & Masonry Artisans
From refinishing 100-year-old white oak herringbone floors to restoring vintage courtyard lintels and tuckpointing Chicago common brick, our carpenters protect architectural pedigree while commanding top tier rents.
Dedicated Turnover Crews
Chicago apartment turnover cycles peak around May 1 and October 1. While typical managers take 3 to 4 weeks to prep units, our dedicated paint and drywall squads execute pristine turns in 72 to 96 hours.
Live Chicago Dispatch Desk
Every incoming phone call and AppFolio emergency work order routes directly to experienced Chicago dispatchers who know boiler rooms, main water shut-off valves, and fire safety systems by heart.
Institutional Benchmark
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Wholesale vs Brokerage
Hunter Properties vs Generic Chicago Brokerages
Why institutional multifamily owners choose Hunter Properties over conventional brokerage property managers.
| Operating Capability | Hunter Properties | Standard Brokerage Firms |
|---|---|---|
| Maintenance Invoicing | $0 Markup Wholesale Pass-Through | 15% to 25% Third-Party Markup |
| Emergency Dispatch Speed | 15-Minute Live Emergency Dispatch | 8-Hour Ticket Desk Window |
| Contract Commitment | Zero Lock-In (30-Day Notice / $0 Fee) | 12 to 24 Month Exclusive Broker Lock |
| Asset Class Focus | 100% Chicago Vintage Multifamily | Scattered Single-Family & Suburban HOA |
| Executive Contact | Direct Cell & Email to Roman Serra | Rotating Account Coordinators |
Executive Consultation
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Direct Principal Desk
Schedule an Operating Review with Roman Serra
Receive a tailored evaluation of your multifamily operating statement, vendor markups, and rent roll potential. Direct principal review within 24 hours.