Contractual Owner Security
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The Hunter Standard
Traditional property managers treat owners like passive accounts: hiding contractor surcharges, trapping landlords in multi-year agreements, and routing emergencies through offshore ticket desks. Hunter Properties binds our operations with six unyielding contractual commitments.
Unlike competitors who silently tack 15% to 30% markups onto third-party plumbing, HVAC, and carpentry invoices, Hunter Properties passes every single labor hour and material purchase directly at internal wholesale cost with zero markups. You receive direct trade time-stamps and wholesale supply house receipts.
Competitors boast an 8-hour response window for emergency leaks or heat outages. Hunter Properties operates a direct 24/7 live Chicago operations desk connected to 50+ in-house trade vans across the North and South Sides. We guarantee a live Chicago dispatcher on the phone within 60 seconds and on-site emergency triage dispatch within 15 minutes.
We do not believe in locking multifamily owners into predatory 12-month or 24-month management contracts with steep termination fees. If we ever fail to satisfy your standards, you can cancel our agreement with a straightforward 30-day notice and zero exit penalties. We earn your business 365 days a year.
Chicago's Residential Landlord and Tenant Ordinance (RLTO) is one of the most punitive tenant-protection statutes in the United States. A single deposit receipt omission or late interest payment can trigger double damages plus attorney fees. Hunter Properties maintains an institutional audit system for escrow separation, mandatory disclosures, and heating ordinance compliance.
Turnover vacancy is the single largest destroyer of multifamily NOI. We launch proprietary AppFolio syndication 90 days prior to lease expiration and leverage our citywide waiting list of qualified Chicago renters. We guarantee that your stabilized building operates above 97% trailing occupancy through rigorous lease-cycle synchronization.
You will never be handed off to a junior coordinator or an overseas support center. Roman Serra and the senior operating partners maintain direct personal phone, SMS, and email communication with every multifamily property owner in our portfolio. You get instant executive decisions without bureaucracy.
Conventional management brokerages often cite an 8-hour response window and 30-day lease cycles, but continue charging 15% to 25% markups on third-party work orders and lock owners into long-term exclusive broker agreements. Hunter Properties aligns our financial interests directly with building owners: $0 maintenance markups, in-house master trades, 15-minute emergency live response, and zero lock-in contracts.
Institutional Onboarding
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Guaranteed Agreement
Receive a confidential NOI audit and guaranteed management agreement tailored to your multifamily building. Direct principal review within 24 hours.